A Warm Welcome
Here to help
Open your accessibility section with a warm welcome that underlines your commitment to providing accessible and inclusive experiences and speaks to your disabled customers as you would to any other visitor. Be sure to let your business’ personality shine through and don’t be tempted to lead with generic statements of legal compliance, which can appear cold.
Additional information
Contact us
Nestled in beautiful countryside, the hotel is a haven of peace and quiet.
Hotel map location (Google maps)
Additional queries can be answered by our highly trained team via telephone or email. We are here to help you.
Key Accessibility Features
Parking
Designated accessible parking
Yes
Designated accessible parking bays are available within 50 metres of the main entrance or an alternative step-free entrance if applicable.
Step-free route with firm surface from car park to entrance
No
Access to public areas
Step-free access to all or most areas
No
Single-level
Yes
The venue is all on one level, with no steps or raised thresholds.
Lift
No
Restaurant / dining room / bar
Wheelchair-accessible food and beverage outlet
Yes
There is at least one wheelchair-accessible food and beverage outlet on site.
Quieter table
Yes
A table located in a quieter area is available, where noise is minimised.
Table service as standard or on request
Yes
Table service is available as standard or on request.
Dietary requirements catered for
Yes
A selection of food is offered for a range of dietary requirements.
Wheelchair-accessible bedrooms and bathrooms
Wheelchair-accessible bedroom
Yes
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments.
Wheelchair-accessible bedroom with an adjoining bedroom
Yes
There is at least one wheelchair-accessible bedroom with an adjoining bedroom.
Wheelchair-accessible bathroom with roll-in shower
No
Wheelchair-accessible bathroom - bath only
Yes
There is at least one wheelchair-accessible bathroom which has a bath, with a transfer seat and grab rails, rather than a roll-in shower.
Hoist
No
Emergency assistance alarm
No
Furniture rearranged on request
Yes
Furniture can be rearranged on request.
Twin / double bed options in wheelchair-accessible bedroom
Yes
Both double and twin bed configurations are available across wheelchair-accessible bedroom(s). Not all configurations may be available in every room.
Electric profiling bed
Yes
An electric profiling bed is available.
Changing Places toilet
Yes
There is a Changing Places toilet, which includes an adult size changing bench, toilet, sink and hoist.
Free-standing shower chair
Yes
A free-standing shower chair is available.
Fixed shower seat
Yes
There is a fixed shower seat.
Bedrooms and bathrooms – General
Ground floor bedroom with en-suite bathroom
Yes
There is at least one ground floor bedroom with an en-suite bathroom.
Standard bathroom with separate shower unit
Yes
There is at least one bathroom for a standard bedroom with a separate shower unit or wetroom, instead of a shower over a bath.
Fridge in bedroom
Yes
A fridge is available in at least one bedroom where food, drinks or medication can be stored.
Allergy-friendly bedroom
Yes
There is a designated bedroom in which measures have been taken to significantly reduce allergens.
General questions
Disability awareness / equality training
Yes
Disability awareness / equality training is provided for staff.
Designated quiet space or room
Yes
A designated quiet space or room is available.
Assistive listening system
Yes
There is an assistive listening system available e.g. a hearing loop.
Emergency alarm with flashing lights
Yes
There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario.
Emergency alarm with vibrating pillow pad
No
Facilities for assistance dogs
No
Tactile signage
No
Large-print information on-site
Yes
Large print information is available on-site.
English Braille information
Yes
Information is available in English Braille.
Virtual tour
Yes
An interactive virtual tour, or a walk / wheel through film, is available either on the business website or on-site.
Assistance available 24 hours
Yes
There is 24-hour guest assistance available.
Adapted / accessibility equipment
No
Wheelchair / scooter charging point
No
Free familiarisation visits
No
Sensory equipment
Yes
Sensory equipment is available. This may or may not be in a dedicated sensory room.
Wheelchair and/or scooter loan
Yes
Wheelchairs, scooters or trampers are available for visitors.